Privacy and safety

This is what most parents want to know before their child starts using a service with AI. Here are the answers, short and straight.

What data do you store about my child?

First name and school year. If your child has their own student account, an email address is stored too. We store the answers to the exercises, so that Ludeo knows what has stuck and what needs revising.

Where is the data stored?

Within the EU. The database and files are in Frankfurt and the app runs in the EU.

Is AI trained on my child's photos or answers?

No. Uploaded material and answers are only used to make exercises and give feedback to your child. They are not used to train any AI model.

Can others see what we upload?

No. Material that a family uploads is only visible to that family. It is never shared with other families.

Does AI do the homework for the child?

No. AI makes quizzes from the material, assesses answers and coaches with questions. Maths answers are always worked out by the code. AI does not write the child's texts or talks.

What do I see as a parent?

How your child is doing: what has stuck, what needs more time and how things are going before a test. You can also preview your child's view. A child with their own account decides for themselves whether a parent is connected.

Can we delete everything?

Yes. You delete uploaded material, tests and talks yourself, directly in Ludeo. If you want to delete a student or the whole account, write to us with the Feedback button and we will delete everything.

From what age can a child have their own account?

From 13, which is the age of consent for digital services in Sweden. Younger children get a profile that the parent creates.

More questions? Read About Ludeo or use the Feedback button when you are logged in.